Terms of service

By accessing the BB Luxe Fleet Services website or booking our services, you agree to the following Terms of Service.

Reservations

All bookings are subject to vehicle availability and confirmation. Reservation details must be accurate and complete.

Payments

Payment may be required at the time of booking. Prices are subject to change without prior notice until a reservation is confirmed.

Customer Responsibilities

Passengers agree to:

Provide accurate reservation information.
Be ready at the scheduled pickup location.
Treat vehicles and chauffeurs with respect.
Comply with all applicable laws during transportation.

Customers are responsible for any damage caused to vehicles due to negligence or misconduct.

Delays

While we make every effort to operate on schedule, BB Luxe Fleet Services is not responsible for delays caused by:

Severe weather
Road closures
Traffic congestion
Government restrictions
Other events beyond our reasonable control

Vehicle Availability

In rare circumstances, we reserve the right to substitute a comparable luxury vehicle if the originally scheduled vehicle becomes unavailable.

Prohibited Conduct

The following may result in immediate termination of service without refund:

Illegal activities
Violent or threatening behavior
Smoking or vaping inside vehicles
Excessive intoxication that creates a safety concern
Damage to company property

Limitation of Liability

To the fullest extent permitted by law, BB Luxe Fleet Services shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website or services constitutes acceptance of any revised terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.

Contact

For questions regarding these Terms of Service, please contact BB Luxe Fleet Services through the contact information listed on our website.